WHAT OUR CUSTOMERS ARE SAYING.......
There is no better confirmation for a company's success than to receive testimonies from its customers. It would not be feasible to post the multitude of "thank you" letters that we receive on an ongoing basis. But hopefully, the selected letters that follow will give you a glimpse of how High Impact Glass Solutions treats customers....and why we continue to grow through personal referrals.
This letter was one of the most rewarding as it came from Faye about a month after we filmed her windows. Both Faye and High Impact Glass Solutions are so relieved that the film was installed before the attempted break-in!
“Last week between Thursday morning at 9:00am and Friday morning someone attempted to break into my home by breaking a back window. My screen had been cut using a sharp instrument. My window was smashed but they were unable to get into my home. I attribute this to my having High Impact Glass Solutions install LLumar High Impact Window Film to my windows and sliding doors on June 15, 2009. The St. Petersburg Police from their Forensic unit commented that they were impressed by the window film. This company was very professional and also gave me a fair price."
" Thank you High Impact Glass Solutions!" Faye J. July 2009
Aimee's letter reminded us of all the businesses that are affected by environmental issues....and how our film installations have helped so many to operate their business with less problems!
"When I started looking for a company to come tint some windows around the bar area in our restaurant I was kinda clueless where to start. I called a couple companies, but once I spoke to Ellen and her project coordinator and I knew High Impact Glass Solutions would get the job done. Ellen communicated with me through every step and Jeremy came out with samples and explained how a variety of tints would work to cool our wine bottles down. Together we decided the best fit for our problem and budget. Jeremy and another technician completed the job and now we can keep our wine bottles on display in the sunny windows without risk of heat damage. I would recommend High Impact Glass Solutions to anyone, big job or small. They are a friendly and quality company."
Aimee Slate, General Manager, Anthony's Coal Fired Pizza in Carrollwood, FL
This customer's situation exemplifies a very common agenda when we first start an installation. Errors in judgment made by customers happen. As specialists, we at High Impact Glass Solutions must always be cognizant of this and be willing to adapt to make sure that they get the best solution....no matter how many extra steps we must take!
I want to thank (and recommend) High Impact Glass Solutions for not only a job well done, but for their installers’ expertise, kindness and honesty.
I chose a UV film for my large living room clerestory windows. When Jeremy came to my home to do the job, he realized the film I chose was not sufficient for the amount of sunlight coming through the windows. We rescheduled for another day. Needless to say, he had to pack up his tools, ladders, etc., and spend another day at my home, which meant another hour plus trip back and forth from my home to Clearwater.
Without Jeremy's expertise, I would not have the appropriate protection for my home. Most contractors would have installed the original film, without saying a word. Jeremy is a man of character!
Since he did such a wonderful job (at a fair price too) I had him install film on all of the remaining windows in my condo. Also, there had been some water marks/leakage around one window frame in my living room. He checked the exterior and while on the roof, Jeremy noticed severe damage to the framework and cracking around the window perimeter. My windows are now caulked and sealed… and washed! Yes, he does windows!
”Thank you High Impact Glass Solutions for a job well done”! lynn t. Sarasota, Florida
Dr. Mason needed safety and protection for his eye clinic. Unfortunately, this is a common concern that we hear all year round. In today's world, crime has no barriers and no location can be guaranteed as safe.
September 25, 2009
To Whom It May Concern,
As a result of my growing concerns regarding potential break-ins at my business, Mason Eye Clinic, I sought out a local window tinting company for professional help. Mr. Shapiro, the project manager for High Impact Glass Solutions, responded promptly to my inquiry and after a thorough evaluation of my business, he presented me with options and recommendations. He installed a special window film that stops potential smash and grab break-ins which have recently been a problem with other optometry offices in Pinellas County. The installation process was tedious and unforeseen challenges arose. Even so, Mr. Shapiro and his installers overcame the problems with excellent solutions and concluded the film installation with perfection. As a result of their work, they left my business not only safer but also the windows look great! Their installers were professional and first rate. No matter what your reason for considering window film, you could not make a better choice than to call High Impact Glass Solutions.
Dr. John M. Mason
Board Certified Optometrist Physician
The following testimonial is a true "snap shot" for our standard of work ethics. Every detail is taken into consideration and handled with professionalism and respect ~ before, during, and after every installation.
January 18, 2010
To Whom It May Concern:
Over the last month I sought out estimates from several window tinting companies to address the extreme glare and solar heat gain in our home. My goal was to reduce the AC usage in my home and increase the comfort of being in rooms exposed to mid and late day sun. After researching all the films available on the market I chose the Vista product and had each of the five authorized installers in the area provide an estimate. I chose High Impact Glass Solutions because I realized that I wasn’t just buying the film. I was buying the installation.
When their project manager left after providing an estimate I was convinced I was going to the quality time tested Vista film installed by one of the most experienced companies in the state. I had some of the other dealers come out and provide their estimates later that week but no one else matched High Impact Glass Solution’s knowledge, professionalism and presentation. They proved they had the experience as well as the refined tools and techniques to deliver a fantastic installation.
Most importantly, the High Impact team delivered! I didn’t realize my windows had a lot of excess caulk on the glass and frames from manufacturing. The installers spend a lot of time in cleaning and preparing the windows so that when the film was applied it went on cleanly. The windows look fantastic, they are definitely clean and the view appears more crisp due to the reduced glare.
The High Impact team also did a great job in handling my window treatments and keeping their work areas clean. This was especially important as I have two toddlers who love to crawl around and put everything in their mouths.
I am so very satisfied with the work of the installation crew and High Impact Glass Solutions and recommend them for their professionalism and workmanship.
The letter that follows is from an “awesome” military officer at the Plant City U.S. Armory.
To High Impact Glass Solutions,
Everyone in the armory loves the tint, and your dedication to service and quality is impeccable. I only wish we had more windows to keep your installers around a bit longer.
Please continue to provide the same service to all your customers and your level of success will be unmatched.
SGT Johnson, Zacchari
HHB 3/116 FA
813-757-9045 Ext 1693